Yes, but we don't know the law of your country regarding this. We cannot offer advice on the method you use to acquire a car or introduce you to a car dealer. Depending on the country, you may not be able to import some car models. You need to check your country's registration laws before you begin the purchasing process.

Yes, you can. Please click "ENQUIRY" on top page, and send us detail. We have registered in almost all auction houses in Japan. Not only from the auction houses but also from our private route, we try our best to look for your desired car.   [Back To Top]

No, we don't give any warranty, but we disclose any interior/exterior damage, the distance the car has been driven, etc. We report this information in accordance with our vehicle grading system (Inspection Grade) by our inspector after doing general maintenance, so you can understand the condition of the car you are buying.   [Back To Top]

Please contact us, we will send to your registered E-mail address.  [Back To Top]

After your registration, you have ID/PASSWORD. Please log in. Member can use the following service:
01. Review and edit your registered information.
02. Auction Data in Past
03. Ocean Freight Calculator
04. Change your ID/PASSWORD   [Back To Top]

We are willing to assist you in attending some auction houses in Japan. For further details, please click here   [Back To Top]

Currently we do not mean to change charges; however, it is highly possible that our charges in US dollar get adjusted if exchange rate between JP YEN and US Dollar changes dramatically,.  [Back To Top]

FOB means Free On Board. This means that the goods will be deemed to be delivered to the Buyer at the point that the goods pass the ship's rail. CIF means Cost, Insurance and Freight. This means that the Seller is providing a price which includes the cost of the goods, the insurance of the goods for their journey to their destination port/unloading point, and the cost of the ocean freight or whichever method of freight is being used to transport the goods to the Buyer. C&F is also sometimes termed as CFR. This means cost and freight, and is where the Seller is providing a price which includes the cost of the goods and of the freight, but NOT insurance. Therefore it is similar to CIF but does not include insurance of the goods on their journey to the Buyer.   [Back To Top]

We have registered over 80 auction halls and been able to bid exhibits. In addition to USS auction information, we provide ID/PASSWORD of the iATA where you can check exhibits in:[Back To Top]

Since each auction houses set its own auction fee, our auction fee varies according to their rules. Download our Auction Fee file (pdf) to check the prices.[Back To Top]

In our Auction Fee sheet, Inland Freight is also shown according to size and distance. However the price is from each auction halls to the japanusedcarauctions.com Yard. Basically, we arrange shipment of your purchase vehicles at the nearest port from auction hall so that actual Inland Freight is much cheaper than given in the sheet.[Back To Top]

Yes, you can. But there are a few rules in cancellation of Auction Service. Before your bid is successful, your deposit is still refundable; however, a bank charge for the refund will be deducted when we refund your deposit. And if we have already bid on your vehicle but were not successful, the bidding charge for the auction will be deducted when we refund your deposit. After successful bid, you can still cancel, but your deposit is no longer refundable.   [Back To Top]

About passenger cars and trucks you buy by Auction Service, unfortunately we can not accept any discount. However, about cars/trucks from our stock list, we might reach an agreement. Especially loyal repeaters and multiple orders are to be considered, but feel free to ask even you are new customer.[Back To Top]

FOB charges is necessary for us to arrange your vehicle to be shipped. FOB charges is JP 60,000 YEN or US$ equivalent for all ports. FOB charges is applied for vehicles in Stock List. The amount will be topped up on the price shown. FOB charges covers the followings.
1. Car delivery fee to sailing port
2. Arrangement of ocean freight
3. Customs Clearance fee
4. Handling fee at sailing port
5. Arrangement of documents
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If shipment is not arranged yet, yes you can cancel your order; however, japanusedcarauctions.com will charge you cancellation fee: JP 100,000 YEN or US$ equivalent. A bank charge for the refund will be deducted when we refund. For those who paying the balance by L/C, the same amount will be deducted from your initial wire transfer (T/T).[Back To Top]

Yes, you can. However FOB charge is still toped up on the price shown.   [Back To Top]

We accept all payment via bank T/T and combination of T/T and L/C at moment. We do not accept any payment by credit card and other mode. So please make wire transfer our bank account first. Please note that all bank transfer charges should be paid by customer.  [Back To Top]

Bank Name : The Bank XXXXXXXX
Account Type : Ordinary
Account No : XXXXXX
Account Name : XXXXXXX
Swift Code : XXXXXX
For further information, please [Contact Us].   [Back To Top]

Credit card payment is currently NOT available. We are thinking of introducing a Credit Card payment system to japanusedcarauctions.com, however, credit card payment charge would be more expensive than your bank fee. For example, if we introduce Paypal system, credit card payment commission will be about 4% of the total price. We could do it anytime if we would. Please send us your opinion if you prefer to pay by credit cards.  [Back To Top]

Currently, you can pay in either Japanese Yen or US Dollar. Once we start accepting payment by credit card, you can pay in Japanese Yen, US$ or Euros etc. [Back To Top]

Yes. We accept confirmed irrevocable L/C 'at sight' only. Having said that, there is a couple of condition: additional L/C charge due to transaction between our bank and us, and a certain amount of initial T/T. Please refer to How to Buy for those who going to purchase vehicles from our Stock List, and Auction Service for those who using our agency service.   [Back To Top]

You can convert Japanese Yen to other currencies at this currency converter http://www.xe.com/ucc   [Back To Top]

Currently we accept Japanese Yen or US dollar. Payments must be reach our Japanese bank within 15 calendar days from the INVOICE date in T/T Case. L/C must be confirmed irrevocable L/C 'at sight'. Please refer to Q5 of Payment section in FAQ. If not, without any notice, your order will be automatically cancelled.[Back To Top]

No, we do not. Your car will be shipped after receipt of your payment is confirmed by our Japanese bank.   [Back To Top]

Please calculate shipping charges from our freight calculator system (members only). You can get the rough idea of the freight from Japanese port to your country. Please note this is for your reference purpose only. You will get the precise shipping charge on our Official Invoice. You can also get quotation/estimate cost of the cars before ordering.   [Back To Top]

PCC (Pure Car Carriers)/ROLL ON ROLL OFF [RO/RO] ship is specifically designed to carry wheeled and tracked vehicles as all or most of its cargo. Generally PCC load only drivable vehicles; however, depending on shipping companies, non-drivable vehicles sometimes might be accepted as long as they are rolling.[Back To Top]

The purchase of maritime insurance is up to the customer buying from Japan. Insurance is not included in the cost of shipping, but if you inform us of your wish to insure your shipment during the order process, we can get insurance for you at an extra charge. japanusedcarauctions.com has negotiated an excellent insurance rate. This means you will not notice any increase in your fee structure or the purchase price of the vehicles. We strongly advice you purchase maritime insurance against unforeseen disasters at a minimal cost.   [Back To Top]

It may take about 3 to 5 weeks after car leaves Japanese port depending on the destination. We use best shipping company for destination port as per services. We have tie-up with different shipping companies for different destination ports.   [Back To Top]

The purchase of maritime insurance is up to the customer buying from Japan. Insurance is not included in the cost of shipping, but if you inform us of your wish to insure your shipment during the order process, we can get insurance for you at an extra charge. japanusedcarauctions.com has negotiated an excellent insurance rate. This means you will not notice any increase in your fee structure or the purchase price of the vehicles. We strongly advice you purchase maritime insurance against unforeseen disasters at a minimal cost.  [Back To Top]

Yes. We arrange container service. Please refer to the vanning service sheet (pdf) and E-mail us about fee.   [Back To Top]

We will send following documents: 01. A couple of original Bill of Loading (T/T customer only)
(If you do not notice us that you need three originals, we keep one original. If we send three originals on your request, we can only send a copy of B/L. Please refer to Q6.)
02. Invoice
03. De-registration certificate [Export certificate] (Japanese & English translated copy)
You will receive these documents by Express Mail or Courier from DHL or FedEx.   [Back To Top]